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Sound Machines Direct, Contact Us Page



Mailing Address:

 

Sound Machines Direct
600 10th Ave NW
Waseca, MN 56093
Web Address: http://www.soundmachinesdirect.com
Phone Number - Orders : 1-888-319-8298 (24/7)
Phone Number - Customer Service: 507-319-8298 (Weekdays 9-5 CST)
Fax Number: 507-216-5984
Fed. ID. #: 27-1890246


Please use the form below to contact Sound Machines Direct


Type of Request:


Email:


Your Name:


Order Number:


Date of Purchase:
Date Picker


Message:






Refund/Return Policy:
  • Proof of purchase must be included with your return (dated within the 30 day return period)
  • Shipping charges are non-refundable
  • Refund for items sent with free shipping will be reduced to cover original shipping cost.
  • Some items are considered "personal use items" and cannot be returned (examples: pillows and in ear devices)
  • All items must be returned in the original packaging for the product.

  • Before shipping items for Return - Please use the contact form above to obtain an RMA number.
  • Products returned without the RMA# on the outside of the package will be refused and returned to the customer.
  • All credits will be processed within 3-5 business days of the date received.
  • After 30 days from date of purchase all warranty and exchanges will be handled by the manufacturer.
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